Payment and shipping

Payment options

You have the following payment options in our online shop:

PayPal

If you choose PayPal, you will be redirected to PayPal at the end of the ordering process. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. You will then be automatically directed back to our shop. PayPal has the advantage that you can use the uncomplicated payment by direct debit or credit card if you have stored your data there, or you can top up your PayPal account yourself by bank transfer.

Kreditkarte

If you choose this option, you can pay by credit card (Visa, Mastercard, American Express).

Vorkasse

With this payment method you make an advance payment. The goods are reserved for you for 14 days. After completing the order process, you will receive an order confirmation with the invoice amount to be transferred and our account details. As soon as we have received your transfer, we will send the goods.

Shipping

Orders within Germany, Austria and some other countries are generally free of charge.

We only ship to EU countries and use the insured shipping from DHL and DPD for this. We deliver all jewellery in a luxury jewellery box.

Germany FREE (DHL)
Austria, Netherlands *, Belgium, Luxembourg, Denmark *, Poland, Czech Republic, Slovakia, Slovenia, Hungary FREE (DPD)
France, Monaco, Sweden *, Italy *, Spain *, Portugal *, Croatia *, Estonia *, Latvia, Lithuania9 € (DPD)
FREE for orders of € 149 or more
Malta, Cyprus, Ireland, Finland, Bulgaria, Romania, Greece11 € (DHL)
FREE for orders of € 149 or more
* Isles11 € (DHL)
FREE for orders of € 149 or more

The following regions are excluded from shipping:

  • · Denmark: Greenland and Faroe Islands
  • · France: overseas departments
  • · Italy: Campione d’Italia, Livigno
  • · Spain: Canary Islands and Ceuta + Melilla
  • · Finland: Åland Islands

We do not charge any shipping costs for gift cards, as they are sent by email.